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General Manager, Alumni/Student Engagement

Classification Information

Alumni/Student Engagement
Alumni/Student Engagement is responsible for the strategy, planning and execution of alumni events, volunteer activities and partnerships with alumni clubs and societies. Engages and supports alumni governance bodies including boards and councils. Develops, conducts, and promotes alumni programs and services to constituents including reunions, travel and tours, speakers, and general activities to enhance involvement opportunities across the alumni network.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 2
Manager: Responsible for leading a team of professionals and/or support employees. Has full responsibility for team output. Focuses on implementing and executing strategies within their own department or team.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Manager for Alumni/Student Engagement is responsible for overseeing the strategic planning, implementation, and execution of alumni engagement programs that foster strong connections between alumni and the university. This role ensures that all alumni-related events, volunteer activities, and partnerships with alumni clubs and organizations are aligned with the institution's mission and objectives. The General Manager works closely with both internal and external stakeholders to develop meaningful programs, such as reunions, travel tours, and speaker events, to enhance alumni involvement and strengthen the university's network. As a manager, the General Manager leads a team of professionals and support staff, providing direction, coaching, and support to ensure successful program delivery. This position involves setting strategic goals for alumni engagement, allocating resources, and ensuring that programs are executed on time, within budget, and with high impact. The General Manager also plays a key role in managing relationships with alumni governance bodies, including boards and councils, and works to create innovative opportunities for alumni to engage with the university. With full accountability for the team’s performance, the General Manager is instrumental in building long-term relationships and advancing the university’s alumni engagement and fundraising goals.