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General Supervisor, Business Ops & Admin

Classification Information

Business Ops & Admin
Business Ops and Admin is responsible for the strategic planning, analysis, and ongoing operations of colleges and units. Reporting and analytics support is provided to inform strategic planning and business operations; project management support is provided as a means of executing on the strategic plan.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 1
Supervisor: Supervises experienced administrative, operative, and/or technical roles. Coordinates schedules and workflow for the team. Focuses on team completion of assignments and is responsible for ensuring the orientation and training of employees.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Supervisor for Business Operations is responsible for overseeing and coordinating the daily operations and workflow of a team within the university's business and administrative functions. This role ensures that strategic planning, reporting, and project management efforts align with the institution's objectives. The supervisor facilitates the effective execution of tasks, providing critical support to enhance operational efficiency across colleges and administrative units. As a supervisory-level manager, this position focuses on guiding team members through training, orientation, and ongoing professional development. It involves scheduling, managing resources, and ensuring timely completion of assignments while maintaining high standards of quality and compliance. By fostering a collaborative and organized environment, the General Supervisor plays a key role in supporting both immediate team goals and broader institutional strategies.