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General Director, Business Ops & Admin

Classification Information

Business Ops & Admin
Business Ops and Admin is responsible for the strategic planning, analysis, and ongoing operations of colleges and units. Reporting and analytics support is provided to inform strategic planning and business operations; project management support is provided as a means of executing on the strategic plan.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 3
Director: Directs and controls the activities of multiple university units or leads a team of professionals with significant university wide impact. Typically has indirect reports. In charge of overall control of planning, staffing, budgeting, etc. for the unit. Collaborates with executive leadership on establishing strategic goals across the function.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Director for Business Operations is a senior leadership role responsible for overseeing multiple units or teams within the university’s administrative and operational framework. This position has significant university-wide impact, directing strategic planning, resource allocation, and operational efficiency to support the institution's goals. Leveraging comprehensive reporting and analytics, the General Director ensures informed decision-making and provides oversight for complex projects that advance long-term strategic objectives. This role involves extensive collaboration with executive leadership to align departmental strategies with broader institutional priorities. The General Director is responsible for planning, staffing, and budgeting for the units under their purview, ensuring the effective management of resources and personnel. By fostering innovation, optimizing processes, and upholding operational excellence, the General Director plays a pivotal role in advancing the university’s mission and sustaining its competitive edge in higher education.