The General Supervisor in International Affairs is responsible for overseeing the daily operations of the department, ensuring that the needs of the university’s international community are met in compliance with applicable laws and regulations. This position supervises a team of experienced administrative, operative, and/or technical staff, managing workflows, schedules, and team performance to ensure efficient delivery of services. The supervisor will provide guidance and support to staff members in interpreting and advising on visa and immigration laws, government regulations affecting immigration and social security, and other aspects of international program procedures. Key responsibilities include ensuring compliance with statutory and regulatory rules, providing cross-cultural adjustment support to international students and staff, and addressing academic, financial, and other concerns as they arise. The General Supervisor will also manage the orientation and training of new team members, facilitate performance evaluations, and oversee day-to-day administrative tasks. The position requires strong leadership skills, the ability to handle complex regulatory and interpersonal matters, and the capacity to make strategic decisions to support the university’s international initiatives. In this role, the supervisor will maintain a focus on long-term goal setting for the team while ensuring immediate team productivity and maintaining high-quality service standards for the international community.