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General Manager, Community Engagement

Classification Information

Community Engagement
Community Engagement works collaboratively with and through groups of people affiliated by geographic proximity, special interest, or similar situations to address issues affecting the well-being of those people in order to bring about environmental and behavioral changes that will improve the community and its members. It often involves partnerships and coalitions that help mobilize resources and influence systems, change relationships among partners, and serve as catalysts for changing policies, programs, and practices.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 2
Manager: Responsible for leading a team of professionals and/or support employees. Has full responsibility for team output. Focuses on implementing and executing strategies within their own department or team.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Manager of Community Engagement is responsible for overseeing the strategic planning, development, and implementation of community engagement initiatives within the university, ensuring alignment with the institution's overall mission and goals. This role involves managing a team of professionals, with full responsibility for their performance, development, and the achievement of departmental objectives. The General Manager will set long-term goals and provide direction for the team, ensuring that resources are effectively allocated and utilized to achieve desired outcomes. The General Manager will work closely with external partners and stakeholders to build and maintain strategic alliances that enhance the university's community engagement efforts. This includes facilitating collaborative partnerships, managing resources, and ensuring that these partnerships result in mutually beneficial projects that support community well-being. The role also requires a deep understanding of community needs, with the goal of mobilizing resources, influencing systems, and implementing strategies that bring about environmental and behavioral changes to improve the lives of community members. In addition to leading and managing a team, the General Manager is responsible for ensuring the effective administration of community engagement programs, including budgeting, reporting, and analyzing key metrics to inform decision-making and continuous improvement. This individual will collaborate with other departments and units within the university to coordinate efforts, align strategies, and support cross-functional initiatives that drive community impact. The General Manager will also focus on the development of new projects and initiatives that further the university’s community engagement goals and build a sustainable, long-term impact. This role requires strong leadership, strategic thinking, and the ability to foster a collaborative and productive environment, while overseeing the day-to-day operations of the community engagement team. The General Manager will play a critical role in shaping the future direction of community engagement, ensuring that it remains responsive to the evolving needs of both the university and the communities it serves.