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General Manager, Facilities Management

Classification Information

Facilities Management
Facilities Management is responsible for coordinating multiple disciplines to ensure optimal operation and maintenance of the buildings, grounds, and facilities of the institution. Responsibilities typically span across construction, remodeling, renovation, and maintenance. Duties may require the incumbent to estimate cost of projects, write contracts, negotiate, and secure bids from contractors, and determine labor, materials, and equipment needed to complete projects.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 2
Manager: Responsible for leading a team of professionals and/or support employees. Has full responsibility for team output. Focuses on implementing and executing strategies within their own department or team.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Manager within Engineering Services at Virginia Tech is responsible for overseeing the overall operations and performance of the Facilities Management team. This role involves managing a diverse range of activities related to the maintenance, operation, and enhancement of the university’s physical environment, including its buildings, grounds, and infrastructure. The General Manager ensures that the team effectively supports the university’s mission by executing strategic initiatives across construction, remodeling, renovation, and ongoing facility maintenance projects. As the head of the team, the General Manager is tasked with providing leadership and guidance, setting clear goals and objectives, and ensuring the team has the necessary resources, materials, and equipment to accomplish their tasks efficiently and within budget. They play a key role in managing resources, including human capital, and are accountable for the performance and productivity of the staff under their supervision. This includes overseeing hiring decisions, conducting performance evaluations, and addressing disciplinary issues when necessary. The General Manager is also responsible for managing the financial and operational aspects of Facilities Management. This includes estimating project costs, writing contracts, negotiating with contractors, securing bids, and ensuring that all projects are completed on time and in compliance with university standards and safety regulations. Furthermore, the role includes collaborating with other departments and executive leadership to establish and execute strategic goals that align with the university’s broader objectives. This position requires a combination of strong leadership, strategic planning, and technical expertise. The General Manager plays a vital role in ensuring that Virginia Tech's campus facilities are efficiently maintained, upgraded, and managed in a way that enhances the experience for students, faculty, staff, and visitors while upholding the institution's commitment to sustainability, safety, and operational excellence.