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Technical Director, IT Business Relationships

PageUp Desc Code: INF - Technical Director, IT Business Relationships

Function: INF - Information Technology

Sub-function: IT Service Management

Discipline: IT Business Relationships

Career Track: Technical/STEM

Career Track Level: Management / Leadership - Level 3


Information Technology: Information Technology is responsible for the use of any computers, software applications, storage, networking, and other hardware or physical devices. Develops and maintains infrastructures and processes for creating, managing, securing, and exchanging all forms of electronic data. Incorporates leading-edge techniques for collaboratively enhancing the performance of installed systems, identifying new technologies, developing applications, and transitioning from legacy to new systems.

IT Service Management: IT Service Management designs, builds, delivers, operates, and controls IT service offerings across the university.

IT Business Relationships: IT Business Relationships serves as a strategic partner between IT and the university, participates in the formation of university strategic goals. Understands, defines, and supports the relationship between the IT and the end customers across the university.

Technical/STEM: Technical roles, including technology and research.

Management / Leadership: Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.

Level 3: Senior: These positions require experience and education, act independently, and may provide some team leadership.