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General Manager, Program Management

Classification Information

Program Management
Program Management is responsible for the oversight of the planning, execution, and success of the program. Typical duties include program planning and development, program evaluation, policy development and analysis, and coordination of resources.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 2
Manager: Responsible for leading a team of professionals and/or support employees. Has full responsibility for team output. Focuses on implementing and executing strategies within their own department or team.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Manager within Program Management is a key leadership position responsible for overseeing the planning, execution, and successful completion of programs that align with the university's strategic goals. This role involves managing a team of professionals and support staff, ensuring the delivery of high-quality programs and projects on time and within scope. The General Manager is accountable for the development and execution of program strategies, aligning resources and schedules to meet organizational objectives and maintain program integrity throughout the lifecycle. In this role, the General Manager takes on significant administrative and operational responsibilities, including setting clear goals, defining program priorities, and ensuring efficient allocation of resources. This individual works closely with senior leadership to establish program objectives, ensuring that the program's direction and execution are in line with the university's broader initiatives. The General Manager also leads the coordination of resources, evaluates program performance, and analyzes policies to ensure that programs are both efficient and compliant with university standards. The General Manager has full responsibility for the performance and productivity of the team, making key decisions on staffing, hiring, and performance evaluations. This includes overseeing team development, providing mentorship, and addressing any personnel issues, while also ensuring the alignment of team efforts with long-term goals. As a leader, the General Manager holds accountability for both day-to-day operations and long-term strategic planning, making this role crucial for the successful execution of program management initiatives within the university.