The General Manager within Housing and Dining Administration is responsible for leading the planning, execution, and daily operations of housing and dining services that enhance the on-campus experience for students. This role oversees the coordination of residential and dining programs, manages department-level strategy implementation, and ensures high standards of service delivery across all facilities and staff. The position plays a pivotal part in aligning housing and dining initiatives with the university’s broader student services and engagement goals. Functioning as a Level 2 manager, this position provides direction and oversight to a team of administrative and operational professionals responsible for supporting housing assignments, dining operations, logistics, and service infrastructure. The General Manager is accountable for setting performance expectations, managing budgets, addressing staffing needs, and fostering a culture of continuous improvement and student-centered service. This role ensures housing and dining services are safe, inclusive, and conducive to student development and well-being, collaborating with Residence Life, Facilities, and other campus partners. Operating within the General Administration track, the General Manager brings strategic focus to operational execution, leveraging data and feedback to evaluate services, anticipate student needs, and support institutional priorities. This position plays a critical role in the development and operationalization of policies, staff training programs, and campus initiatives that support residential community development and dining excellence. By promoting seamless and responsive housing and dining experiences, the General Manager contributes significantly to student satisfaction, retention, and overall success.