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Information Technology: Information Technology is responsible for the use of any computers, software applications, storage, networking, and other hardware or physical devices. Develops and maintains infrastructures and processes for creating, managing, securing, and exchanging all forms of electronic data. Incorporates leading-edge techniques for collaboratively enhancing the performance of installed systems, identifying new technologies, developing applications, and transitioning from legacy to new systems.

IT Support: IT Support provides technical support to faculty, staff, students, and university stakeholders for a range of hardware and software related information technology systems. Diagnoses user problems and responds to problems, queries, or complaints from users.

Desktop Support: Desktop Support provides technical support to faculty, staff, students, and university stakeholders in the field for a range of desktop hardware and software related information technology systems in response to specific requests or goals.

T - Technical/STEM: Technical roles, including technology and research.

Individual Contributor: In an individual contributor role, the positions work is primarily achieved through individual efforts or by participating as part of a team. Individual contributors may: Coordinate, influence, or review the work of others. Be the authority on a given program or process. Lead teams. A range of knowledge, complexity, autonomy, and impact may be needed to achieve results at certain levels. Individual contributor roles are reflected in the Academic Administration, Development, General Administration, Technical/STEM, and C1-C4 of the Clinical tracks.

Level 2: Intermediate: These positions require some experience and education but are not expected to act independently.