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General Manager, Compliance Services

Classification Information

Compliance Services
Compliance Services ensures the universitys compliance with regulatory and quality standards and fosters a culture of integrity. Works with colleges and units to develop and implement internal controls, processes, and programs that access and enhance compliance. May engage with regulatory commissions and authorities or advance university positions with external and internal stakeholders.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 2
Manager: Responsible for leading a team of professionals and/or support employees. Has full responsibility for team output. Focuses on implementing and executing strategies within their own department or team.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Manager within Compliance Services is responsible for leading a team of professionals in ensuring the university’s adherence to regulatory and quality standards. This role involves overseeing the development and execution of compliance programs, policies, and procedures across multiple departments and units. The manager will work closely with university leadership to align compliance strategies with the institution’s goals, ensuring that internal controls are robust and compliant with all relevant laws and regulations. They will also be responsible for monitoring compliance metrics and evaluating the effectiveness of these programs. In this role, the General Manager is accountable for the day-to-day management of the compliance team, which includes setting objectives, managing performance, and ensuring that all employees are trained and supported in their roles. The position requires a strategic leader who can balance operational efficiency with the need to foster a culture of integrity and compliance throughout the university. Additionally, the General Manager will engage with regulatory authorities, advising and representing the university in regulatory matters, while ensuring compliance with external standards and legal requirements. As a key leader within Compliance Services, the General Manager is tasked with promoting continuous improvement across the department. This includes identifying areas for growth, recommending and implementing changes to enhance compliance processes, and ensuring that compliance initiatives are effectively communicated across the organization. The role requires strong leadership skills, a deep understanding of compliance regulations, and the ability to manage cross-functional teams to drive the university’s compliance efforts forward.