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General Director, Residence Life

Classification Information

Residence Life
Residence Life develops and implements student life programs, services and processes. Oversees day-to-day residence experiences, operations, and functions for students living on campus and in university-owned properties. Develops a student community that is inclusive, academically and socially stimulating, and ensures student well-being and safety.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 3
Director: Directs and controls the activities of multiple university units or leads a team of professionals with significant university wide impact. Typically has indirect reports. In charge of overall control of planning, staffing, budgeting, etc. for the unit. Collaborates with executive leadership on establishing strategic goals across the function.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Director for Residence Life provides leadership and oversight for the development and administration of residential life programs that enhance student learning, engagement, and success. Aligned with the mission of Student Services, this role leads strategic efforts to create inclusive and supportive residential communities that promote student well-being, academic achievement, and personal development. The director ensures alignment between residence life operations and university priorities by driving programmatic innovation and fostering collaborative relationships across campus. In this Level 3 director role, the position is responsible for managing a broad portfolio that includes supervision of department leaders, strategic planning, policy development, and budget oversight for multiple residence life functions. The General Director works closely with colleagues in Residence Life and Housing and Housing and Dining Administration to implement initiatives that support student retention and community development. The role also oversees crisis response systems, staff training and development, and residential curriculum models, ensuring programmatic excellence and compliance with institutional and regulatory standards. Functioning within the General Administration track, the General Director has a university-wide impact, guiding residence life initiatives that affect thousands of students and staff. The position collaborates with executive leadership to shape strategic goals, assess outcomes, and continuously improve the student residential experience. By leading with a student-centered philosophy, the General Director plays a pivotal role in shaping a safe, inclusive, and academically enriching residential environment that contributes to student success and university retention goals.