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General Director, Operations

PageUp Desc Code BOA - General Director, Operations

Function BOA - Business Ops & Admin

Subfunction Operations

Discipline Operations

Career Track G - General Administration

Career Track Level Management / Leadership - Level 3

BROAD SALARY RANGE CODE 05

RANGE $102488 - $215224

MARKET REFERENCE RANGE CODE 05A

RANGE $112133 - $173807

Classification Information

Operations

Operations is responsible for cross-functional management and administration of an organizations resources, including but not limited to finance, processes and operations, human capital, facilities, equipment, systems, and communication. Conducts the daily operations of an organizational or academic unit, which may include budgeting, forecasting, and financial modeling. Business operations professionals gather and analyze data to construct key performance indicators to monitor and improve performance and reinforce strategic decision making.

Management / Leadership

Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.

Level 3

Director: Directs and controls the activities of multiple university units or leads a team of professionals with significant university wide impact. Typically has indirect reports. In charge of overall control of planning, staffing, budgeting, etc. for the unit. Collaborates with executive leadership on establishing strategic goals across the function.

G - General Administration

Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Director of Operations is a senior leadership role responsible for overseeing and managing the operational functions of multiple university units or departments, ensuring that they align with the institution's strategic goals and objectives. This role plays a critical part in directing the planning, staffing, budgeting, and execution of operational activities to support the overall mission of the university. The General Director of Operations will lead a team of professionals, providing strategic direction, guidance, and oversight across various operational areas, including finance, human capital, facilities, systems, and communications. Key responsibilities include collaborating with executive leadership to set and execute strategic goals for the organization, ensuring the efficient use of resources, and monitoring performance through key performance indicators (KPIs). The Director is accountable for the successful delivery of operational outcomes, including budget management, financial forecasting, and ensuring operational processes are optimized for efficiency and effectiveness. As the leader of multiple units, the General Director of Operations will provide administrative oversight, including recommendations for hiring and termination, performance evaluations, and handling day-to-day management tasks such as resource allocation, goal setting, and addressing any operational challenges. The role requires the ability to drive cross-functional collaboration, manage complex projects, and foster a culture of continuous improvement within the organization. This position demands a seasoned leader with a strong background in operational management, strategic planning, and financial oversight. The General Director of Operations must possess excellent communication, leadership, and decision-making skills to manage both short-term operational needs and long-term strategic objectives, ensuring the continued success and growth of the university’s operations.