The General Manager within Employee Relations is responsible for overseeing the development, implementation, and management of employee relations programs that ensure compliance with university policies and best practices. This role involves leading a team of professionals to address employee concerns, manage grievance procedures, and handle exit interviews. The General Manager works closely with senior management to develop and execute strategies that foster a positive and fair work environment while adhering to legal and institutional requirements. In this managerial role, the General Manager has direct accountability for setting goals, managing resources, and ensuring that the team effectively executes employee relations strategies. They are responsible for guiding and mentoring their team, providing support during complex investigations, and making recommendations for improvements to policies and procedures. The General Manager also collaborates with other departments to resolve issues and drive employee engagement, maintaining accurate records and documentation related to employee relations. The position requires strong leadership skills, including conducting performance evaluations, addressing disciplinary actions, and ensuring long-term goals are met in alignment with the university’s broader objectives.