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Technical Supervisor, Testing

PageUp Desc Code INF - Technical Supervisor, Testing

Function INF - Information Technology

Subfunction Development & Operations

Discipline Testing

Career Track T - Technical/STEM

Career Track Level Management / Leadership - Level 1

BROAD SALARY RANGE CODE 04

RANGE $78448 - $156895

MARKET REFERENCE RANGE CODE 04C

RANGE $103550 - $155326

Classification Information

Testing

Testing designs, develops, and implements testing strategies and test plans. Performs testing and analysis on overall hardware, software, and networking systems.

Management / Leadership

Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.

Level 1

Supervisor: Supervises experienced administrative, operative, and/or technical roles. Coordinates schedules and workflow for the team. Focuses on team completion of assignments and is responsible for ensuring the orientation and training of employees.

T - Technical/STEM

Technical roles, including technology and research.

Position Summary

A Technical Supervisor within Testing plays a key leadership role in overseeing the quality assurance and testing processes within the broader Information Technology and Development and Operations teams. This individual is responsible for managing a team of technical professionals who design, develop, and implement testing strategies, test plans, and system analyses. The Technical Supervisor ensures that all hardware, software, and networking systems meet performance and quality standards. Additionally, they monitor team progress, make necessary adjustments to schedules, and ensure the successful completion of testing projects, ensuring that both short-term and long-term goals are met. In this supervisory position, the Technical Supervisor coordinates the daily operations of the testing team, overseeing workflow, task prioritization, and resource allocation. They are responsible for orienting and training new employees while ensuring that team members are continually developing their skills and staying up-to-date with new technologies and industry best practices. This role involves providing technical guidance, troubleshooting complex issues, and ensuring that all testing procedures are followed effectively and efficiently. The supervisor also serves as the primary point of contact for escalating testing-related concerns and working closely with other teams to integrate feedback and improvements into the development cycle. The Technical Supervisor works within a collaborative and fast-paced environment, where leadership and technical expertise are equally important. They will play a crucial role in fostering a positive and productive team culture while holding team members accountable for meeting deadlines and producing high-quality results. By combining technical knowledge with strong managerial skills, the Technical Supervisor ensures that testing initiatives are completed on time, within scope, and to the highest standard. This position offers opportunities to influence the direction of testing strategies, drive continuous improvement, and contribute to the successful delivery of software applications in alignment with the organization's broader IT goals.