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General Manager, Library Services

Classification Information

Library Services
Library Services develops and manages access, organization, and acquisition of library collections and specialized information systems to enhance academic teaching, learning, and research.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 2
Manager: Responsible for leading a team of professionals and/or support employees. Has full responsibility for team output. Focuses on implementing and executing strategies within their own department or team.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Manager within Library Services is responsible for overseeing the strategic and operational activities of the library, ensuring its resources, collections, and services are organized and accessible to support academic teaching, learning, and research. This role involves managing a team of professionals, setting clear goals, and aligning team efforts with the library’s mission. The General Manager is tasked with implementing departmental strategies, overseeing library operations, and ensuring that services meet the evolving needs of students, faculty, and staff. In addition to managing day-to-day operations, the General Manager plays a critical role in resource allocation, budgeting, and long-term planning. They are responsible for ensuring that library services are efficient, innovative, and aligned with institutional priorities. The General Manager oversees the development and maintenance of library collections, manages the acquisition of materials, and ensures access to specialized information systems. They also provide leadership in fostering a culture of continuous improvement, ensuring the library remains a vital resource for academic success. The General Manager is also accountable for team performance and productivity. They provide guidance and leadership to library staff, including hiring, training, conducting evaluations, and providing ongoing feedback. As part of the management team, the General Manager contributes to decision-making processes, collaborates with other departments, and implements policies that enhance the library’s role in the institution. This position requires strong leadership skills, strategic thinking, and the ability to manage resources effectively while driving improvements across library services.