Virginia Tech® home

Job Architecture Search

General Manager, Residence Life

Classification Information

Residence Life
Residence Life develops and implements student life programs, services and processes. Oversees day-to-day residence experiences, operations, and functions for students living on campus and in university-owned properties. Develops a student community that is inclusive, academically and socially stimulating, and ensures student well-being and safety.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 2
Manager: Responsible for leading a team of professionals and/or support employees. Has full responsibility for team output. Focuses on implementing and executing strategies within their own department or team.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Manager for Residence Life provides strategic and operational leadership for residence hall communities to support student success and engagement. As part of the Student Services function, this position is instrumental in enhancing the student residential experience by promoting an inclusive, academically supportive, and socially enriching environment. This role manages daily residential operations and programmatic initiatives, aligning them with institutional goals related to student development, safety, and well-being. In this Level 2 management role, the General Manager oversees a team of professional and support staff responsible for the implementation of residence life programs, crisis response, student conduct, and community development. The position has full responsibility for team performance, including setting goals, delegating assignments, evaluating outcomes, and ensuring professional development. It also provides leadership in hiring decisions, performance reviews, and resource planning to maintain a dynamic and responsive residence life operation. Functioning within the General Administration career family, the General Manager ensures coordination between housing and student life partners, contributing to the broader Residence Life and Housing strategy. This position leads the execution of student-centered initiatives, guides staff in delivering high-impact learning opportunities outside the classroom, and monitors assessment efforts to continuously improve service delivery and residential experiences across campus-owned housing communities.