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General Director, Student Affairs

Classification Information

Student Affairs
Student Affairs supports students on their path to success. Promotes and provides co-curricular opportunities, services and resources that have development outcomes that are purposeful and prepare students to live healthy, productive and fulfilling lives. Deliver the programs, services, facilities and administrative functions that facilitate the co-curricular environment of a college or university and enhance the educational experiences of its students toward their self-exploration, learning and development.
Management / Leadership
Manager: The positions work is achieved through the direction of others. Managers have direct accountability for setting goals and using resources. They are responsible for administrative oversight of individuals, including conducting recommendations for hiring and termination, writing evaluations, disciplinary actions, day-to-day oversight as well as long-term goal setting and accountability for the performance and productivity of the employees. Managerial positions are reflected in the M1-M3 career track levels in the management/leadership track.
Level 3
Director: Directs and controls the activities of multiple university units or leads a team of professionals with significant university wide impact. Typically has indirect reports. In charge of overall control of planning, staffing, budgeting, etc. for the unit. Collaborates with executive leadership on establishing strategic goals across the function.
G - General Administration
Roles that are in administrative/ professional non-student facing functions.

Position Summary

The General Director within Student Affairs provides strategic leadership and oversight to multiple student services units, working collaboratively with university stakeholders to enhance the student experience. This role is responsible for directing a wide range of student services, including academic advising, career services, health and wellness, student advocacy, and housing and residential life. The General Director ensures that these services are efficiently integrated and aligned with the university’s mission, supporting students' academic, personal, and professional success. In this capacity, the General Director plays a key role in shaping the overall student experience and creating a supportive, engaging environment that fosters student development and well-being. As the leader of the Student Affairs division, the General Director manages and coordinates the efforts of various departments within the unit, overseeing both the strategic planning and day-to-day operations. This includes setting and executing goals, managing budgets, and ensuring that services are effectively delivered to meet the diverse needs of the student population. The General Director collaborates closely with senior leadership to develop and implement policies, programs, and initiatives that support students' academic achievements, personal growth, and career readiness. The position requires a strong ability to navigate complex challenges, drive innovation, and respond to emerging student needs in a dynamic higher education environment. In addition to strategic oversight, the General Director is responsible for building and maintaining a high-performing team within Student Affairs. This includes recruiting, training, and mentoring staff, fostering a culture of collaboration, and ensuring professional development opportunities. The General Director holds ultimate responsibility for staffing decisions, budget management, and performance evaluations, ensuring the department operates efficiently while continuously improving service delivery. By leveraging data, feedback, and best practices, the General Director ensures that Student Affairs continues to enhance its impact on student success and contributes to the broader goals of the university.